Experience
Senior Manager – Software Asset Management
Strategic Leadership: Led global SAM and engineering license management programs with an annual spend of $9M.
Cost Optimization: Drove license optimization, compliance, and audit preparedness across multiple engineering tool vendors, resulting in the implementation of a continuous license optimization framework that reduced underutilization and saved costs.
Vendor Management: Managed global vendors and led contract negotiations, renewals, and cost-reduction initiatives.
Governance: Led a diverse team across time zones, ensuring governance, process maturity, and SLA adherence.
Stakeholder Satisfaction: Enhanced stakeholder satisfaction through improved communication, reporting, and service delivery.
Manager – Project & Delivery Management
PMP Leadership: Led PMO initiatives promoting project management standards across the organization.
Project Delivery: Acted as primary customer interface for global IT services, ensuring SLA and delivery excellence.
System Implementation: Implemented Planview across the organization, significantly improving timeline accuracy.
Executive Reporting: Delivered executive committee risk and budget summaries with improved forecasting accuracy.
Cross-Functional Collaboration: Worked with business analysts and developers to build Tableau-based portfolio reporting.
Assistant Manager – Business Analysis & Delivery
Global ERP Implementation: Delivered a large ERP (BaaN V) implementation for a major global acquisition across procurement, order management, production, warehousing, and finance.
Liaison: Acted as liaison between business users and technical teams for engineering and ERP systems.
Process Management: Gathered requirements, defined processes, facilitated workshops, and managed UAT cycles.
Development Management: Managed development and delivery using in-house tools (similar to JIRA).
Consultant / Associate Consultant – Business Analysis
Functional Specifications: Analyzed business requirements and created functional specifications for multi-site engineering and ERP deployments.
Technical Support: Supported custom engineering tool integrations and enhancements.
Global Coordination: Coordinated UAT and system readiness across global stakeholders.
Executive – Marketing & Business Development
Pre-Sales & Compliance: Managed pre-sales for STAAD engineering software, including anti-piracy campaigns and license compliance.
Service Delivery: Led service delivery for an e-Governance portal for the Government of Jharkhand.
Customer Satisfaction: Increased customer satisfaction by 20% through training and awareness initiatives.
